Currency issue - can't purchase a plan

[NitzanKorach]

Hi All,

I'm having issues purchasing the creative cloud photography plan since I cannot use other currecy than NIS and I own an AMEX card which allows me to use dollars only.

I already tried opening a new Adobe ID in a different location and I couldn't complete my purchase because of address mismatch.

Please advise.

Thanks!

[kglad · Accepted solution]

The country associated with your adobe id must match the store you purchase from and must match the payment address.  otherwise, change what you need using the below info:

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id .html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

[jane-e]

You might call AmEx.

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