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Customer service

New Here ,
Jul 12, 2017 Jul 12, 2017

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how can i talk to someone about my apps!!!

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Creative Cloud

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correct answers 2 Correct answers

LEGEND , Jul 12, 2017 Jul 12, 2017

If you have question you can post them here or...

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

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Community Expert , May 09, 2022 May 09, 2022

 With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal busine

...

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LEGEND ,
Jul 12, 2017 Jul 12, 2017

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If you have question you can post them here or...

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...

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New Here ,
Feb 12, 2022 Feb 12, 2022

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Hi 

I am having a problem downloading as I have moved and my internet information has changed.  please help

 

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Community Expert ,
Feb 12, 2022 Feb 12, 2022

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quote

Hi 

I am having a problem downloading as I have moved and my internet information has changed.  please help

 


By @Marloudesign

What has been changed exactly?

Please describe your issue more detailed.

Which operating system do you use?

Which apps yout try to download?

Do you get a error message? If yes please post the exact message.

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
May 09, 2022 May 09, 2022

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my question tooooooo!!!!! i want to talk to real persons!! help me please

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Community Expert ,
May 09, 2022 May 09, 2022

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LATEST

 With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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