Hello, I must deactivate the license in object to move it in another pc. When I try, Premiere tells to me no internet connection, but I've a internet connection and it goes.
How can I deactivate my license ?
Adobe no longer supports TLS 1.0 and 1.1. Please check your system that you're enabled the Transport Layer Security (TLS) 1.2 protocol.
For more infos take a look here:
If you're using Win 7 please upgrade your OS and install the MS Easy Fix.
Also upgrade your browsers to enable TLS 1.2 connections.
CS5 is a no longer supported product and it may be that the activation servers are no longer live.
This isssue was discussed a few years back in the thread below:
As advised in that forum, you could try contact Adobe tech support trough he lnk below (type real agent for a real person) and explain your situation.
Thank you. I've tryed but no answer. The product is no more supported. As you say, no autentication server online.
But if no servers authentication are offline, if I re-install the product on other pc, Adobe denies the license ?
And yes, if the activation servers have been taken offline, you won't be able to install or activate CS5 on any other computer ever again. You also won't be able to reinstall it on the old computer.
CS5 is 12 years out of date and unlikely to be compatible with new equipment. You might want to give some serious thought to getting new software to match your new PC.
Premier Elements 2022 is under $100 (no subscription needed)
System Requirements: https://helpx.adobe.com/premiere-elements/system-requirements.html
If you need a pro-level video editor and have sufficient equipment to support it, Premier Pro by subscription is USD $21/month for 12 months or $240/year prepaid.
System Requirements: https://helpx.adobe.com/premiere-pro/system-requirements.html
Hope that helps.