Deactivation problem CS6 Master collection

New Here ,
Sep 12, 2021 Sep 12, 2021

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Hello, 

Im trying to deactivate Illustrator CS6 and i am having error with internet connection, this wont help:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Beest Regards

Piotr

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Activation , Installation

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correct answers 1 Correct answer

Adobe Community Professional , Sep 12, 2021 Sep 12, 2021
adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html and you can still ask for adobe support to "reset" your activation count.  it's the only thing they'll do to support an old version like cs6 so ask for nothing else or you'll be sent here. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html click contact us (= cryptic ic...

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Adobe Community Professional ,
Sep 12, 2021 Sep 12, 2021

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adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

and you can still ask for adobe support to "reset" your activation count.  it's the only thing they'll do to support an old version like cs6 so ask for nothing else or you'll be sent here.

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_1-1631453809739.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Sep 12, 2021 Sep 12, 2021

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Adobe Community Professional ,
Sep 12, 2021 Sep 12, 2021

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you're welcome.

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