deleted account got charged

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Jul 12, 2021 Jul 12, 2021

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I deleted my account about a month ago and i got charged for $22.30 from adobe id creative, why is it doing it still, i checked all of the old files for adobe, and deleted all of it, why is it causing this to pour out my cash out for ?

 

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LEGEND ,
Jul 12, 2021 Jul 12, 2021

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What did you do to "delete your account"? It is nothing to do with removing files on your computer.

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Adobe Community Professional ,
Jul 12, 2021 Jul 12, 2021

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LATEST

Deleting computer files does not cancel your contract

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852

OR

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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