Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Deleted all Adobe apps but somehow still running on my machine?

Community Beginner ,
Apr 17, 2020 Apr 17, 2020

So it turns out I got scammed by a seller and purchased non-genuine Photoshop. I had the message from Adobe to warn me but I'm not interested in paying lots more to use software I already thought I owned - I just want to be rid of Adobe to be honest as I have never liked the monthly subscription model and there are alternatives I will use instead.

 

I have deleted Creative Cloud and Photoshop from my Mac and emptied my trash, and yet Adobe is still somehow scanning my machine - sending me reminders about purchasing their genuine software, which I reiterate I do not want, I no longer intend to use any Adobe products - and running multiple processes against my wishes on my laptop.

 

Can anybody help me with how to 100% remove Adobe from my Mac?

1.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 17, 2020 Apr 17, 2020

It probably is malware sending you reminders.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 17, 2020 Apr 17, 2020

I did initially suspect that, but the link directs me to the genuine Adobe site - https://www.adobe.com/uk/genuine/microsite-lp.html?gid=AXB8CKHHVY&gtoken=dad1557c-fa98-4e4b-a2aa-a4c... - which I don't believe malware would do? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 17, 2020 Apr 17, 2020
LATEST

Thank you to everybody who's looked at this - it looks like there was an issue with the search on my Mac which wasn't turning up a series of folders hidden in my Library. I was directed to a specific folder and found them there so I could delete them. This seems to have solved the problem. I really appreciate everybody's time! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines