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Design Suite CS 5.5 so I downloaded it but the installation halts wanting a CD

Rick30923948gjcf
Community Beginner ,
Jul 06, 2023 Jul 06, 2023

I needed to reinstall Design Suite CS 5.5 so I downloaded it but the installation halts wanting the installation CD! Help!

TOPICS
Activation , Installation
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Peru Bob Community Expert
Community Expert ,
Jul 06, 2023 Jul 06, 2023

Where did you download it from?

Was the original installation from a CD?

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Rick30923948gjcf
Community Beginner ,
Jul 06, 2023 Jul 06, 2023
In Response To Peru Bob

Straight from Adobe!

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Peru Bob Community Expert
Community Expert ,
Jul 06, 2023 Jul 06, 2023

Use the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Rick30923948gjcf
Community Beginner ,
Jul 06, 2023 Jul 06, 2023
In Response To Peru Bob

first thing I tried

 

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kglad Community Expert
Community Expert ,
Jul 06, 2023 Jul 06, 2023
In Response To Rick30923948gjcf

copy and paste a screenshot of the message here, if it's in english. otherwise, copy and paste (or quote) the message here,

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Rick30923948gjcf
Community Beginner ,
Jul 06, 2023 Jul 06, 2023
In Response To Rick30923948gjcf

After posting on their Facebook page I received this worthless reply-

 

"We regret to inform you that the activation servers for CS5.5 or later are no longer available."

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kglad Community Expert
Community Expert ,
Jul 06, 2023 Jul 06, 2023
In Response To Rick30923948gjcf

@Rick30923948gjcf 

 

that is correct for cs2,3 and 4. but it's incorrect for cs5, 5.5 and 6.

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John T Smith Community Expert
Community Expert ,
Jul 06, 2023 Jul 06, 2023
In Response To Rick30923948gjcf

I don't think that is correct... this page still says you may download

https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK

 

Exactly what files did you download?

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Rick30923948gjcf
Community Beginner ,
Jul 06, 2023 Jul 06, 2023
In Response To John T Smith

the installation and zip file for Windows. in the meantime, I finally managed to find the original disk it installed buy now I'm stuck with error 213:8!

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kglad Community Expert
Community Expert ,
Jul 06, 2023 Jul 06, 2023
LATEST
In Response To Rick30923948gjcf

https://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

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