Desktop - Installation Failure (Prime Pro, Prime Rush, Photshop)

[defaultor0l6ji9j4vu]

Creative cloud desktop, trying to update or download gives me an installation failure message after ~8% download. Have 500gb free. Have not been able to find any resolutions yet.

Thanks

[kglad]

what's the exact message?  (if it's in english, embed* a screenshot.)

*

[Peru Bob]

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.