Didn’t buy anything but charged to my card

[vanessaa54094056]

I tried buying a proggrame but then I didn’t want it anymore so I tried canceling and worked, a couple hours later I received an email saying it was all declined and that’s okay but it said they were not gonna charge anything to my card but they did make the charge!! How can I get my money back?

[Guest]

Moving to Adobe Creative Cloud from Photoshop

[Peru Bob · Accepted solution]

You need to use the chat option to contact Adobe directly:

Contact Customer Care

This is a user to user forum, not Adobe Support.

[vanessaa54094056]

I know and I tried using that option but didn’t work, this is the only option I have left

[Abambo]

chandanis49715797 did send you a PM. Look at that.

[chanders59074988]

Hi vanessaa54094056,

I have sent you a PM and I shall follow up there.

Please check.

Regards,

Chandni.