• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Different devices = different versions of Creative Cloud?

Explorer ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

I have a subscription to Acrobat Pro DC which includes the Creative Cloud app. The Creative Cloud app versions are different on two devices, one device will not update to the same, newer version as on my other device. One device is 64 bit Windows 10 Pro OS and the other is 32 bit Windows 10 Pro OS. Would this be the reason?

Windows 10 Pro tablet.

Creative Cloud version on 32 bit Windows 10 Pro tablet PC.png

 

 

 

 

 

Windows 10 Pro laptop

Creative Cloud version on 64 bit Windows 10 Pro laptop PC.png

 

 

 

TOPICS
CC FAQ , Creative Cloud , Installation

Views

157

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 12, 2021 Oct 12, 2021

DrLambert, that is expected as we no longer are developing 32-bit versions of our applications. Would you please bookmark https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html to be kept up to date regarding updates implemented within the Creative Cloud desktop app?

Votes

Translate

Translate
Adobe Employee ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

DrLambert, that is expected as we no longer are developing 32-bit versions of our applications. Would you please bookmark https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html to be kept up to date regarding updates implemented within the Creative Cloud desktop app?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

LATEST

As far as I know (I don't work for Adobe) all new version are 64bit

 

Check each program at https://helpx.adobe.com/creative-cloud/system-requirements.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines