.dmg Creative cloud stop on 21% of instalation on my mac

[293mex]

Hello guys,

i want to new creative cloud, so i got the .dmg  from the adobe websites but if double clicked on the icon and instalation start, after few minutes stoped on 21,5% and than nothing, can anybody help me with this please 🙂

Thank you 

Mike

[Just Shoot Me]

Did you have the old CC desktop app on your system to start with?

When was the last time you restarted your Mac?