Does anyone know how to reach a human by phone regarding reinstalling Premiere Elements 10?

[Guest]

Does anyone know how to reach a human by phone at Adobe regarding reinstalling Premiere Elements 10?

Thank you!

[kglad]

your best bet is posting here.

if you have extra time, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

[thatsmauri]

Hi drewb48450133,

you can contact the Customer Care Team by visiting this page:

» Contact Customer Care

But maybe we can help you here, too What does not work out for you?

Kind Regards,
Maurice

[Guest]

Hi Maurice,

I got it to download...now I just want to reset the program to the original defaults.

Can you help and thanks for responding!

Sent from my iPhone

[kglad · Accepted solution]

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html,

http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences...