Doesn’t allow me to install creative cloud etc

New Here ,
May 13, 2021 May 13, 2021

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I begin a install then the file completes so I open it and it begins the finalization saying after it's completed it'll open up creative cloud but never does and ends up deleting the file how should I approach this ? 

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Activation , Creative Cloud , Installation , New user

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LEGEND ,
May 13, 2021 May 13, 2021

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Please show messages and explain "ends up deleting the file". Thanks.

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