download and register

[mghareeb]

dear sir

i tried to download and register my product but no one get me resolve my issue

[John T Smith]

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems, and what error message do you see?

[Ned Murphy · Accepted solution]

Which application does this concern?  If you already registered the product in the past, you cannot register it again.