I try to download former ve rsions of Photoshop : Version 21 and Version 22
I got some links but they don't work ;-(
How could I get t hem ?
I also have problems to contact an agent in order to chat
Is there an eas y way to do it ?
Thanks for your help
Have a good day
You can download vrsion 22 from Creative Cloud itself. Adobe supports two latest versions for download so you can download 23 and 22 version. See the following article on how to download older versions
To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
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Thank you for your fast answer
I followed your advice, but still have a problem !
It seems I need to uninstall the "current" version and install a former one
But I have 2 concerns
1) I'm french and need to have 2 versions ins talled - the current one in french and the previous one in english (where I can use all actions and plug-ins I bought on the web, that require an "english" version
2) I would like to have the possibility to "manually" install any former version, without going through the Creative Cloud process
I also tried to cont ac t an "agent" but to no avail ;-(
Thanks for your comment s, your help... and your time
Hope this helps
I tried to contact an agent but never succeed - Don't access a link that would say "Contact someone with Adobe"
I previously got a message that gave me a link :but when I try to connect, I get an error message that says "the server says you are not allowed to download this file - Détails HTTP/1.1 403 Forbidden"
I usually connect with Firefox, but I also tried with Opera - No more success !
In which section of the Adobe website should I search to contact an agent ?
I attach 2 files showing the error message I get when I try to use the link provided - If I remember righjt these links should be available during a limited time - Could it be the problem ?
Log-in to your paid account below with another web device & browser that supports cookies and scripts.
CONTACT ADOBE SUPPORT:
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Thank you everybody
It worked fine !