Download Issues

[defaultxj8wf0i5b0zt]

I am trying to download the most recent version of photoshop on an updated Windows 10 pc and it always says installation failed after 7%.  Help?

[defaultxj8wf0i5b0zt]

Yo? kinda need some help here

[defaultxj8wf0i5b0zt]

I was expecting better from Adobe, as a first time user I hope this initial experience is not indicative of their brand

[Ged_Traynor]

Hi

This forum is answered by volunteers like myself, so sometimes post do get overlooked

Take a look here to see if it helps

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

I'll move this thread to the Download & Install forum which is for issues relating to installing Adobe apps

[defaultxj8wf0i5b0zt]

I have tried uninstalling and redownloading three times and to no avail

[Ged_Traynor]

If nothing helps with the link I posted above, try using the Adobe cleaner tool

https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[defaultxj8wf0i5b0zt]

I will just ask on a discord or something

[Nancy OShea]

Hi @defaultxj8wf0i5b0zt,

This is a user-to-user community, not Adobe technical support.

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

And your computer user profile must have administrative permissions to install software.  If not, try creating a new computer user profile.

Refer to this help article.

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

Failing that, CONTACT ADOBE SUPPORT:

============
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html