Download / re-activate Photoshop & Lightroom subscription

[sergeik69377990]

My laptop died ...

Had Photoshop and Lightroom subscription...

On new laptop ... what the steps to re-activate subscription...

Start with downloading ??

[kglad]

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[AxelMatt]

In addition to @kglad answer you should deactivate the defective device in your Adobe account.

Please see here for more informations: Creative Cloud "Activation limit reached" or "Sign-in failed" error (adobe.com)

[kglad]

@AxelMatt , the op need not bother with that.  they can install cc on an unlimited number of computers.  if they attempt to sign in on a 3rd computer, they'll be prompted to sign out of one of the other two and they'll both be listed in that message.

[Shlomit Heymann]

Just to make sure: deactivation of apps is no longer needed. Creative cloud will do that automatically.

Thank you,

Shlomit

[kglad]

@Shlomit Heymann, again you can deactivate a computer on continent A (even if it isn't connected to the internet or turned on or etc) from a computer on continent B ising the cc desktop app on the continent B computer.