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Download time and progress

stephen23003639qhm4
New Here ,
Feb 04, 2022 Feb 04, 2022

photoshop as been downloading for 3 hours and there is no progress bar/status. is that normal or should i start over?

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kglad Community Expert
Community Expert ,
Feb 04, 2022 Feb 04, 2022
LATEST

that's not normal.  abort the download and then reset* the cc desktop app:

 

*

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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