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Downloaded trial of illustrator 2021 and it will not open

Annon
New Here ,
Feb 24, 2021 Feb 24, 2021

Have downloaded trial of illustrator on a brand new Macbook pro with M1 chip. It will not launch. Have uninstalled, restarted and installed multiple times and cannot get it to open. Shows 'Programme not responding' message constantly. Looking for support in solving issue. 

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Activation , Creative Cloud , Installation
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kglad Community Expert
Community Expert ,
Feb 24, 2021 Feb 24, 2021
LATEST

what's your cc desktop app version?

whats's your ai version?

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