Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Downloadproblem by serialnumber

New Here ,
May 25, 2020 May 25, 2020

I want to download my Prem Pro on new PC, but my ordernr is not visible in Order History. How can I download by my serialnumber?

265
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2020 May 26, 2020
LATEST

You can't download a serial number. You can download installation files.

A serial number is printed on the cover of the installation CDs/DVDs if you have perpetual licenses. If you have registered your product you'll find the serial number under your Adobe account. Login with your Adobe ID on the Adobe's website.

 

Which version of Premiere Pro you're talking?

Adobe has removed older version from the public web sites.

You have to contact Adobe directly for a download link. Have your serial number and details of original purchase available. Make it clear that you doesn't need support for an older product but need a download link. Click the link below and scroll down the page to Individual “Sign in to contact us” It should be possible to start an on-line chat with an Adobe agent.

 

https://helpx.adobe.com/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines