Copy link to clipboard
Copied
Hey there,
I own the Dreamweaver CC & CS6. CS6 worked. Then installed the CC App, deinstalled DW CS6 and installed DW CC. Dreamweaver CC crashes while "initializing files" (i dont even see the main menu). Now i deinstalled CC and installed the CS6 version which crashes too now!
Please help me! Thanks.
reset your preferences by holding down shift-cmd-alt (mac) or shift-ctrl-alt (win) while starting dw. you'll see a confirmation dialog if done correctly.
Copy link to clipboard
Copied
reset your preferences by holding down shift-cmd-alt (mac) or shift-ctrl-alt (win) while starting dw. you'll see a confirmation dialog if done correctly.
Copy link to clipboard
Copied
Thaaaaanks so simple You helped me very much!
Copy link to clipboard
Copied
you're welcome.
Copy link to clipboard
Copied
btw that worked well on the dw cs6 but it dont works on the cc version
Copy link to clipboard
Copied
uninstall your cc, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Copy link to clipboard
Copied
I uninstalled it via the cleaner and installed it again but it still doesnt work
Copy link to clipboard
Copied
did you see the confirmation dialog when resetting your cc preferences?
Copy link to clipboard
Copied
CS6: nothing but it worked
CC: i see the loading cursor in the moment the startup window appears and then nothing works (it stops loading for short but then it crashes)
what does initializing files mean? loading dreamweaver files (from adobe) or loading websites?
Copy link to clipboard
Copied
manually, reset your preferences.
use this info to reset your cc preferences, Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6
Copy link to clipboard
Copied
ive done this before but it still doesnt work -.- reinstalled it again... wont work
Copy link to clipboard
Copied
contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html
Copy link to clipboard
Copied