Dreamweaver CS6/CC crashes while starting (initializing files), reinstalled,...

New Here ,
Jul 16, 2014 Jul 16, 2014

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Hey there,

I own the Dreamweaver CC & CS6. CS6 worked. Then installed the CC App, deinstalled DW CS6 and installed DW CC. Dreamweaver CC crashes while "initializing files" (i dont even see the main menu). Now i deinstalled CC and installed the CS6 version which crashes too now!

Please help me! Thanks.

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correct answers 1 Correct answer

Adobe Community Professional , Jul 16, 2014 Jul 16, 2014
reset your preferences by holding down shift-cmd-alt (mac) or shift-ctrl-alt (win) while starting dw.  you'll see a confirmation dialog if done correctly.

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Adobe Community Professional ,
Jul 16, 2014 Jul 16, 2014

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reset your preferences by holding down shift-cmd-alt (mac) or shift-ctrl-alt (win) while starting dw.  you'll see a confirmation dialog if done correctly.

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New Here ,
Jul 16, 2014 Jul 16, 2014

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Thaaaaanks so simple You helped me very much!

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Adobe Community Professional ,
Jul 16, 2014 Jul 16, 2014

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you're welcome.

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New Here ,
Jul 16, 2014 Jul 16, 2014

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btw that worked well on the dw cs6 but it dont works on the cc version

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Adobe Community Professional ,
Jul 16, 2014 Jul 16, 2014

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uninstall your cc, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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New Here ,
Jul 17, 2014 Jul 17, 2014

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I uninstalled it via the cleaner and installed it again but it still doesnt work

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Adobe Community Professional ,
Jul 17, 2014 Jul 17, 2014

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did you see the confirmation dialog when resetting your cc preferences?

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New Here ,
Jul 17, 2014 Jul 17, 2014

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CS6: nothing but it worked

CC: i see the loading cursor in the moment the startup window appears and then nothing works (it stops loading for short but then it crashes)

what does initializing files mean? loading dreamweaver files (from adobe) or loading websites?

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Adobe Community Professional ,
Jul 17, 2014 Jul 17, 2014

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manually, reset your preferences.

use this info to reset your cc preferences, Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6

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New Here ,
Jul 17, 2014 Jul 17, 2014

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ive done this before but it still doesnt work -.- reinstalled it again... wont work

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Adobe Community Professional ,
Jul 17, 2014 Jul 17, 2014

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Adobe Employee ,
Apr 11, 2022 Apr 11, 2022

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