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So, I recently factory reset my computer for it to work smoother and I have installed the Adobe products purchased, I have inputed the code on the sleeve but it has not worked. This is not a limited subscription. I was wondering what to do next.
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what are trying to install and what is your os version?
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Trying to install Photoshop and premier. Windows 10 22H2
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photoshop or photoshop elements?
premiere or premiere elements?
and what versions?
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Elements for both and 2021
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ok. progress. thank you.
the code on each product's sleeve is a redemption number or a serial number?
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ok. progress. thank you.
the code on each product's sleeve is a redemption number or a serial number?
By @kglad
All it says is product code. Nothing with redemption or serial
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you need your serial numbers.
there are several possible ways to find/recover an adobe serial number.
1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html
2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com
3. if your adobe program is installed on another computer you can recover its serial number from that computer,