So, I recently factory reset my computer for it to work smoother and I have installed the Adobe products purchased, I have inputed the code on the sleeve but it has not worked. This is not a limited subscription. I was wondering what to do next.
what are trying to install and what is your os version?
Trying to install Photoshop and premier. Windows 10 22H2
photoshop or photoshop elements?
premiere or premiere elements?
and what versions?
Elements for both and 2021
ok. progress. thank you.
the code on each product's sleeve is a redemption number or a serial number?
you need your serial numbers.
there are several possible ways to find/recover an adobe serial number.
1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html
2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com
3. if your adobe program is installed on another computer you can recover its serial number from that computer,