Elements 2018 doesn't work on my Windows 10 computer but NO other option proposed

[stuckyducky]

Can anyone tell me please what to do in this case? Or, if nothing can be done, how to get my money back?

[John T Smith]

What do you mean by doesn't work... what error message do you see?

[stuckyducky · Accepted solution]

Hi John,

Thanks for the rapid question, appreciated in this god-awful automated

world. The program didn't want want to install, saying it didn't work on my

computer. However, after several attempts, it decided that it was going to

recognize my computer, so I have just installed it. But thank you. Anything

for a human being!

Hendrik

[Test Screen Name]

Glad you have it working. A tip for any future problems: we humans really like to see the whole words/full text of error messages. So please include that, never paraphrase just to make it easier for us!

[stuckyducky]

Will do (include the whole message, I mean)