Elements 2021

New Here ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

I bought elements 2021 as a gift for my wife through the Microsoft store. I am no longer able to download it to install. How do I get a refund? I own this software, I have a receipt for it, yet I cannot download it. Think we might take our business elsewhere

TOPICS
Installation

Views

27

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

>through the Microsoft store

 

Nobody in a public forum, or Adobe support, can help with a Microsoft problem

 

You MAY be able to use your serial number with a download from Adobe

https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html
https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

LATEST

You don't own the software.  Adobe owns it.  You purchased a limited license to use it.

Log-in to your Adobe account below.  Do you see a download link for Elements?

https://account.adobe.com/products

 

If not, you'll need to contact Microsoft Store about your purchase.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines