I have just ordered and registered PSE 2023 (update version).
Everything seems ok untill I download the installer (the order is recorded in my account with the serial number, but not yet with an invoice). The download is nearly instant, I suppose it's the new 'lightweight installer.
However, I always get a 'corrupt installer' message requiring to download again. I have tried several times, including with admin rights. Always the same message. The confirmation mail has a link to contact the support for Download & Install which results in a 404 error.
Is there a standard installer instead of the 'lightweight' one?
suspend your av
select your language
make sure your computer meets specs
Many thanks for helping.
Unfortunately, your logical suggestion gives the same "corrupt installer" message. What is totally unexpected is that your link should open a file with 9.5 MB and it downloads a file with only 3.8 MB just like the 'normal' installer I tried before.
Curiously, when I copy the adress of the link, it shows PSE/21
Any further ideas? Does PSE/21 stand for the PSE 21 version or PSE2023?
v21 is 2023:
so, i went further with the link i posted and downloaded the installer. just like you reported i get a 3.8mb file.
after double clicking that file i see
do you see that?
No, I can re-download and I still get the same error message:
Installer is corrupt - Please re-download the installer and try again.
did you suspend your av prior to starting the download?
do you have a compatible computer?
good to hear!
i just learned (from jim @ProDesignTools) that the pse 2023 links were just released today, so they may not have rolled-out to all adobe servers world-wide, yet. try again tommorrow if you have problems using that link - esp, if you're not in the usa.