Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Error 1000 upon installing CC Installation Manager

Community Beginner ,
Mar 25, 2014 Mar 25, 2014

I am attempting to install the adobe creative cloud installation manager on my work machine.  I installed it at home with no difficulty.  Immediately upon executing the download stub, I receive a message indicating the installation cannot proceed due to Error Code: 1000.

No further information is provided, and my seraches do not seem to identify a definition for this error code.

The only possibility I can think of is my company uses Adobe Acrobat Pro 9.  Otherwise, no other adobe applications are installed. 

Any assistance would be most appreciated. 

TOPICS
Creative Cloud
5.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Mar 26, 2014 Mar 26, 2014

Hi. We have the same problem. And reason is because installation media was on network shared folder.

We moved CreativeCloudSet-Up.exe to local storage. Now it works!

Translate
New Here ,
Mar 26, 2014 Mar 26, 2014

Hi. We have the same problem. And reason is because installation media was on network shared folder.

We moved CreativeCloudSet-Up.exe to local storage. Now it works!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 18, 2014 Apr 18, 2014

Yup, that's it.

I'd imagine quite some work must have gone into making the installer stub NOT run from such a location.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 29, 2014 Apr 29, 2014

Seriously?

Good grief. Has Adobe started an Unusability Department?

Yes, this worked for me as well.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 16, 2014 May 16, 2014

Worked for me too. Thank you!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2014 May 20, 2014

I wish I'd seen this before banging my head on the problem for fifteen minutes. Adobe should certainly do a better job with listing Error codes. It is indeed an issue with installing from network storage. Drop the installer to your local drive and off you go!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2016 Apr 13, 2016
LATEST

I'm not sure about it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines