I am unable to download any trial or anything at all and it is giving me error 113. I have tried the fixes given in other forums like disabling the firewall entirely, switching to new wifi, disabling anti virus and even resetting the whole pc on a fresh install! I am still getting the same error. This never happened before and I really need help. I tried using an online installation and while extracting the zip from online it gave me error 0x8000405: Unspecified error. Any help would be appreciated.
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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html do you see both logos?
if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html
I can see one red adobe logo and one that is grayed out. Like this:
And also, how do I whitelist adobe endpoints?
How do i whitelist all the endpoints in the text because in the Local Security Policy it just says Software Restriction Policies?
Yeah, the instructions on thewindowsclub are as clear as mud. Not at all clear how to do any of it.
white listing varies depending on your firewall and/or router, but if you didn't know that i think it would be better to contact adobe support.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human