Error 145 while trying to download latest Illustrator 24.0.1

Report · Nov 22, 2019

24.0.1 version.

It give me error 145. What can I do?

I've restarted my computer, tryied to download the upgrade 3 times but it not work.

{Renamed by MOD}

Report · Nov 22, 2019

Hi there,

Thanks for reaching out. You can try the steps provided on https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html
Hope it helps.
Also, I am moving this post to Get Started community for expert help.

Regards,

Ashutosh

Report · Nov 22, 2019

Good evening.
Please refer to this page for details on error 145.

As a solution, try using the Creative Cloud Cleaner tool to delete the related files and folders and then reinstall.