Error 146

Report · Nov 27, 2021

Hey guys,
I've been trying to install adobe programs as well as updating the Creative Cloud and I encountered this annoying issue "Error Code 146"

Now I went through the common solution but unfortunately it didn't work (like giving permission disabling anti virus as well as firewall and etc)

This is the current issue I get in the install log:

- 2 fatal error(s), 2 error(s), 3 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'CCXProcess-Components', version:4.5.0.27
FATAL: Error occurred in install of package (Name: CCXProcess-Components Version: 4.5.0.27). Error code: '146'
ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0
ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0
WARN: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience". Error 32 The process cannot access the file because it is being used by another process.. Check and correct folder & parent directory permissions and then try again.
WARN: Warning (Code = 149) executing command DeleteDirectoryCommand
WARN: Unable to move file at "C:\adobeTemp\ETRBBAE.tmp\5\specifier\ccxprocess_hd.xml" to "C:\Program Files (x86)\Common Files\Adobe\Vulcan\specifiers\ccxprocess_hd.xml" Error 5 Access is denied.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
-------------------------------------------------------------------------------------

Report · Nov 27, 2021

I went though all the steps again (even installing again the app as well as updating my windows 10)
currently I get this error :

- 0 fatal error(s), 3 error(s), 1 warnings(s)

ERROR: Cannot load AMT config file 'C:\Program Files (x86)\Adobe\Adobe Sync\application.xml'
ERROR: Source file does not exist in CopyFileFromSourceToDestination
ERROR: Unable to copy AMT config file 'C:\Program Files (x86)\Adobe\Adobe Sync\application.xml' to pcf folder 'C:\Program Files (x86)\Common Files\Adobe\PCF\{COSY-5.1.2-32-ADBEADBEADBEADBEADBEAD}.V7{}CoreSync-[BaseVersion]-Win-GM.xml'
WARN: Failed to load xml C:\Program Files (x86)\Adobe\Adobe Sync\application.xml. system error:2

Report · Nov 27, 2021

Hi @jonys89852330, I see you don't have any replies yet. Sorry about that! There is a page here about how to resolve error code 146: Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud apps. When you said you went through "the common solution" do you mean just one or have you tried any of the other solutions that are offered on that page?

There is this page as well for the source file error: Adobe Creative Cloud, needed to resolve this problem, is missing or damaged. Please let us know if you are still having trouble with the installation.

You could also get support help through Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen (type "agent" to get a live person).