Error 16 in Adobe XD

[mohamedm93507456]

Hi Guys

i tried a lot to solve this problem but nothing happend

please help

and i tried the solution here but nothing happend too

Configuration error in Adobe Creative Cloud please i need to run this App in my Laptop very important !

[John T Smith]

Code 16 https://forums.adobe.com/thread/2232556

OR

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https://helpx.adobe.com/contact/support.html

[mohamedm93507456 · Accepted solution]

Hello Thanks for helpin me but i just solved the problem by this steps

1 - Quits All Adobe background processes :

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2 - Delete The folders "SlStore" , "SlCache" and "OOBE"

C:\Users\<user folder>\AppData\Local\Adobe\OOBE

C:\ProgramData\Adobe\SLStore.

C:\Program Files (x86)\Common Files\Adobe\ SlCache

3-run Adobe XD as admin