error 190 message

[nouraa99309290]

I can download the illustrator trial, but can't download the photoshop trial with the message code 190

If you can tell me what to do so I can solve the problem thannk you !

[Kanikas]

Moving to Creative Cloud Download & Install​

[Jeffrey_A_Wright · Accepted solution]

Nouraa99309290, I am sorry that you are facing Error 190 when installing Illustrator CC.  Error 190 indicates the computer does not meet the minimum system requirements to install and run Illustrator CC.  You can find a list of the system requirements at Adobe Illustrator system requirements .

What type of computer are you evaluating Illustrator CC on, Nouraa99309290?   What operating system is it running?  Are there any updates available for the operating system or the computer?

For more information about Error 190 see Troubleshoot errors using Creative Cloud log files .

Please update this public forum discussion if you have any additional questions.