Copy link to clipboard
Hi,While I'm trying to install (again) on my MAC the Creative Cloud suite I received the error 206 after 3 connection retries, all OK on browser.
I have already tried to follow this instructions but without success.
I have already try to clean all using the Creative Cloud Cleaner tool, but nothing changed.
This error appears with every installation tool (I've tried Creative Cloud, Acrobat, ...)
Can you help me?
Thanks in advance
if you have an old os, your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html
otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
do you see both logos after clicking "link"?
if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html
if those fail, make sure you also tried the steps at, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html
if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html
Were you able to resolve the issue with the steps shared?
Do let us know the outcome.