error 306

New Here ,
Dec 18, 2021 Dec 18, 2021

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i cannot install, uninstall, sync or update and app on my pc. just says error 306

 

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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as long as nothing cc is on your computer (and you have a compatible os), install the current cc desktop app.

How to download the Creative Cloud desktop app (adobe.com)

 

if you have anything cc on your computer, post that and we'll get it "cleaned" before proceeding.

 

<moved from cc services>

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Windows 11 KNOWN ISSUES:

https://helpx.adobe.com/download-install/kb/windows-11.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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