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Error 42 fix for Mac

New Here ,
Jan 25, 2022 Jan 25, 2022

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On an updated Mac. Trying to reinstall the Creative Cloud package and get an "error 42". All links for fixes are for Windows machines. Not running any virus software.....anyone have insight?

 

 

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Creative Cloud , Installation

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Adobe Employee ,
Jan 25, 2022 Jan 25, 2022

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Stacie, sorry you encounter problems installing Adobe Creative Cloud apps on the Mac.  Our support team has been trying to reach you regarding case ADB-22912261-G0H1.  Can you please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update your active support case?  The case will automatically close if we fail to hear from you.

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