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Error 500 HELP

New Here ,
Nov 29, 2018 Nov 29, 2018

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I have purchased the student version, and now that I try to download any of the apps it tells me error 500 internal server. Once I finally download creative cloud, after the most ridiculous time trying to click on the green installer button that I eventually gave up on and found another way to download the program, the program also wont let me connect to the any of the apps. . . I've disabled firewalls, used adobe cleaner, restarted my computer, and used the run commands to clear out any remaining adobe stuff. . . Tell me I'm not wasting my money please, because right now this is wasting my time, and my time equals money.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Nov 30, 2018 Nov 30, 2018

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if you see an error after doing that, what error?

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Community Expert ,
Nov 30, 2018 Nov 30, 2018

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install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if you see an error after doing that, what error?

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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