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ERROR 501 Please help

New Here ,
Oct 25, 2021 Oct 25, 2021

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I keep getting this error while trying to install the adobe illustartor. Tried everything and nothing helped 

any ideas, solutions?

 

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Installation, New user

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New Here ,
Oct 25, 2021 Oct 25, 2021

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*FOR MAC M1

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Muhammet5C92, Error 501 occurs because the installer cannot access a file to complete the installation process.  Are you trying to install Illustrator CC?  Was Illustrator CC installed on the computer previously, or is this a new M1 Mac computer?  If it is a new computer, what process did you use to transfer files to the new system?

 

For more information on Error 501, please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error501.

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