Error Code 16 for CS6 install

Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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Hi there. I'm trying to install Adobe CS6 (NOT the cloud version) from an old Mac Mini to a slightly less old Mac mini and I get an error 16 code. The Adobe site gives a fix for the Cloud version, but some of the instructions don't match. The newer Mac has High Sierra on it (not ideal, but it should work). Any ideas?

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Adobe Community Professional , Sep 01, 2021 Sep 01, 2021
>install Adobe CS6 (NOT the cloud version) from an old Mac Mini to a slightly less old Mac mini You don't install "from" one computer to another, you use your disc or download to do a fresh install Apple did not maintain backward compatibility, so try this to install old programs https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Adobe Community Professional , Sep 01, 2021 Sep 01, 2021
CS5 and CS6 are on life support. But they can still be activated providing you have the following: 1. your original media (disks or downloads) you received at purchase and a way to read them, 2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product, 3. an older operating system that can support legacy 32-bit apps. NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave ...

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Adobe Community Professional ,
Sep 01, 2021 Sep 01, 2021

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>install Adobe CS6 (NOT the cloud version) from an old Mac Mini to a slightly less old Mac mini

 

You don't install "from" one computer to another, you use your disc or download to do a fresh install

 

Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Community Beginner ,
Sep 02, 2021 Sep 02, 2021

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John,

 

Yeah, I was doing that wrong; I see that now. However, due to Nancy's response below, I think I'm at a dead-end. Thanks for your reply.

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Adobe Community Professional ,
Sep 01, 2021 Sep 01, 2021

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CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.

NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Legacy Creative Suite will never run on Catalina or Big Sur. Only the latest Creative Cloud products are compatible.

NOTE 3: Legacy Creative Suite is discontinued & unsupported. Use at your own risk.

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Sep 02, 2021 Sep 02, 2021

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Many thanks, Nancy. Even if I can find the original installer dics, it sounds like it wouldn't work on my Mac Mini [which runs High Sierra] without a lot of work. I use Photoshop now and again but not often enough to justify all that. I guess I'll have to let it go.

Just as a side note, there are a number of programs I'd be happy to pay for if it were a one-time fee. These monthly payments are just too much for the casual users. Frustrating.

 

Thanks again for your help.

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Adobe Community Professional ,
Sep 02, 2021 Sep 02, 2021

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Photoshop Elements for a one time fee http://www.adobe.com/products/elements-family.html

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Adobe Community Professional ,
Sep 02, 2021 Sep 02, 2021

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It's not a LOT of work.  But a workaround is required if you want to continue using legacy software.

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

Another option is to buy Photoshop Elements, a lite version without all the fancy bells & whistles or steep learning curve. 

https://www.adobe.com/products/photoshop-elements.html

 

Requires Win10 (1909 or higher) or macOS Mojave, Catalina or Big Sur.

https://helpx.adobe.com/mt/photoshop-elements/system-requirements.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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