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Error code 189 Insufficient Disk Space [was: Displays 'not enough memory']

New Here ,
Jan 28, 2020 Jan 28, 2020

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Hey guys!

I bought 50GB extra memory space for my MacBook Air, so that I can use all

applications on Adobe Creative Cloud properly, but apparently it doesn't work

in that way, because whenever I try to use a new application there is this error code 189

that shows that I don't have enough local hard drive [was: memory] space.

 

Thanks in advance!!!

 

PS: The extra storage space [was: memory] is by the Apple Cloud Service and costs €0,99 per month if that helps to answer to my question.

 

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Creative Cloud , Installation

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LEGEND ,
Jan 28, 2020 Jan 28, 2020

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That isn’t memory you’ve paid for. Memory is RAM, chips inside the computer. Please use About this Mac from the Apple menu to tell us how much memory/RAM it shows. 

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Community Expert ,
Jan 28, 2020 Jan 28, 2020

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I think you are confusing RAM and storage space

 

How much RAM do you have?

https://www.digitaltrends.com/computing/what-is-ram/

 

And how much hard drive space do you have?

https://www.yourdictionary.com/hard-drive-capacity

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LEGEND ,
Jan 28, 2020 Jan 28, 2020

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And 50GBs is nothing in todays world.

What it sounds like is you purchased, and I'm not sure how you did this, 50 more GBs of some Online storage space. That does noting for the actuall amount of FREE hard drive space on your computer.

 

All of the above is on the assumption that you really meant 50GBs and not 500 or 5000 GBs.

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Community Expert ,
Jan 28, 2020 Jan 28, 2020

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Sounds like you've purchased an additional 50GB Cloud storage space for your Apple ID.

https://support.apple.com/en-us/HT201238

Nothing wrong with that but it has nothing to do with Adobe or Error Code 189.

 

Error Code 189 is telling you that the local hard drive on your MacBook Air (typically small hard drives) is full and you need to free up some space by deleting some files.

https://helpx.adobe.com/au/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Error code 189.png

 

There are many disk space analyser tools to help you with this. I use DaisyDisk for my MacBook Air.

https://www.cleverfiles.com/howto/best-disk-space-analyzer-mac.html

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