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Error code 191 when installing Adobe XD on Windows

New Here ,
May 26, 2019 May 26, 2019

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Hey, Adobe's Community

I've tried all suggestions below and still can't install Adobe XD, other apps were installed normally, only Adobe XD is facing this code-191 issue.

Error code 191 when installing XD on Windows

Installer issue with exit code 191

Adobe XD installation error 191 (Windows)

Please help!

Thank you in advance,

Adam

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correct answers 1 Correct answer

Adobe Employee , May 27, 2019 May 27, 2019

Hi Abdellahm,

Sorry to hear that you're having trouble while installing Adobe XD and getting error message 191. As per the description it appears that you have tried all the basic steps available online. I would request you to get in touch with our support team for 1:1 support on this issue. Please contact our support team using this link: - Contact Customer Care.​

Please update this discussion in case you need further assistance.

Thanks,

Atul_Saini

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Adobe Employee ,
May 27, 2019 May 27, 2019

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Hi Abdellahm,

Sorry to hear that you're having trouble while installing Adobe XD and getting error message 191. As per the description it appears that you have tried all the basic steps available online. I would request you to get in touch with our support team for 1:1 support on this issue. Please contact our support team using this link: - Contact Customer Care.​

Please update this discussion in case you need further assistance.

Thanks,

Atul_Saini

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