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Error code 206: No Network connection or server disconnection

Community Beginner ,
Nov 06, 2020 Nov 06, 2020

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I just purchased the adobe creative cloud and i am trying to install the Creative Cloud app but I keep getting the error code 206. I tried all the steps decribed in the following link but i had no success.

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html?trackingid=D8F91Q2...

 

Is it possible that i am getting this error because the registered country of my account (billing country) is different than the country that i am trying to install the software?

 

I would appreciate your help because otherwise i would need to cancel my subscription.

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CC FAQ , Creative Cloud , Installation , New user

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correct answers 1 Correct answer

LEGEND , Nov 06, 2020 Nov 06, 2020

You may use Alternative Download link to download Creative Cloud desktop app offline .

https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

Post installation , if you face Sign error , or installation issue . Need to check with network settings.

 

You may also contact Adobe Support :

https://helpx.adobe.com/in/contact.html

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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Community Beginner ,
Nov 07, 2020 Nov 07, 2020

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Thank you for your reply. I do see both logos but the installation did not go ahead despite the white list. Thank you

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Guest
Feb 14, 2022 Feb 14, 2022

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Hello,

I seem to have an identical problem, how did you fix it if you did?

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LEGEND ,
Nov 06, 2020 Nov 06, 2020

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You may use Alternative Download link to download Creative Cloud desktop app offline .

https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

Post installation , if you face Sign error , or installation issue . Need to check with network settings.

 

You may also contact Adobe Support :

https://helpx.adobe.com/in/contact.html

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Community Beginner ,
Nov 07, 2020 Nov 07, 2020

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Thank you for your reply. This solution worked for me and I had no issues with the sign on.

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