Error Code 207 when installing Adobe Creative Cloud on Windows 10 Computer

New Here ,
Sep 14, 2021 Sep 14, 2021

Copy link to clipboard

Copied

I am having trouble downloading the Creative Cloud App to my Windows 10 computer. When attempting a download, the installer gets stuck at a very low percent, after which it gives me the error code 207. 

 

I have tried all of the recommendations on this page: https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck-advanced.html including but not limited to: temporarily turning off my firewall and virus protection software and running additional downloadable programs by Adobe designed to clear out corrupted files. None of those options have worked. I am still running into the same error.

TOPICS
Creative Cloud , Installation

Views

133

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Sep 29, 2021 Sep 29, 2021

adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html so if you have a non-current os, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#sa_src=web-messaging000

 

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html do you see both logos?

 

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

...

Likes

Translate

Translate
Adobe Community Professional ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

LATEST

adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html so if you have a non-current os, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#sa_src=web-messaging000

 

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html do you see both logos?

 

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html or contact support*

 

*using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1632932569119.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines