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I'm trying to install the Creative Cloud Desktop application and I'm getting this error message: Installer was unable to access a critical file/directory. Error Code:46
Please try reinstalling again.
Well, I have tried at least 5 times, and the same error message pops up each time.
What am I doing wrong? I'd would greatly appreciate your help.
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Thank you very much, Sheena. I appreciate your taking the time to help. Problem has been solved.
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You are welcome!
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Hi Sheena the link doesn't work. Please post it again.
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this thread is almost 10 years old. things change.
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error46
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Did you try the suggested steps in the article shared by the expert above? Did it help? Let us know.
Thanks,
Shivangi