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Error Code:46

Explorer ,
Sep 11, 2015 Sep 11, 2015

I'm trying to install  the Creative Cloud Desktop application and I'm  getting this error message: Installer was unable to access a critical file/directory. Error Code:46

Please try reinstalling  again.

Well, I have tried at least 5 times, and the same error message pops up each time.

What am I doing wrong? I'd would greatly appreciate your help.

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Sep 12, 2015 Sep 12, 2015

Hi,

This link might help: Can't install Creative Cloud Setup - error code 46

Regards,

Sheena

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Adobe Employee ,
Sep 12, 2015 Sep 12, 2015

Hi,

This link might help: Can't install Creative Cloud Setup - error code 46

Regards,

Sheena

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Explorer ,
Sep 12, 2015 Sep 12, 2015

Thank you very much, Sheena. I appreciate your taking the time to help. Problem has been solved.

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Adobe Employee ,
Sep 12, 2015 Sep 12, 2015

You are welcome!

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New Here ,
Jul 10, 2024 Jul 10, 2024

Hi Sheena the link doesn't work. Please post it again.

 

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Community Expert ,
Jul 10, 2024 Jul 10, 2024

this thread is almost 10 years old.  things change.

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error46

 

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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024
LATEST

Did you try the suggested steps in the article shared by the expert above? Did it help? Let us know.

 

Thanks,

Shivangi

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