'Error in Installer Database'

[SulaimanDaPro]

I need the trial versions of both adobe illustrator and after effects. i open the installer, click try, accept the terms and conditions and sign in. when it comes to the progress bar, it stays on 0% before giving me this error message:

Your installation encountered errors.

Inconsistency in the installer database. Please restart your computer and install again......

i have done this instruction many times but still no result.i am on windows 10 (OS Build 17134.165) 

Thanks

[kglad · Accepted solution]

database corrupt errors:

cs3: http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html

cs4: https://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install.html