Error Installing Acrobat_DC Security zone registry settings is enabled. Please check. Error Code:708

Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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Looks like a Endpoint Security Manager Baseline setting
What is the fix ?

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Adobe Community Professional ,
Feb 26, 2021 Feb 26, 2021

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install the cc desktop app from here https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html and use it to install your adobe subscription and trial programs.

 

p.s. if you have trouble downloading, clear your browser's cache, try another browser or use the alternate links at the bottom of the above page.

 

 

<moved from account,payment&plan>

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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Thanks for the suggestion kglad - but that caused the same error.

 

Had to get the infrastructure/security team to alter the baselines to get it to work. 
This is currently a company wide global setting so had to think about it.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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Do you know what part of the Baseline the security team changed?

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Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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Hi there DMs5D5,

Our very kind Infrastructure team member shared the following with me.

 

'Internet Explorer security zones use only machine settings', needs to be set to not configured\disabled
 
That did the trick !
 

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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is this for a team/enterprise subscription?

 

and is the problem resolved?

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New Here ,
Apr 07, 2021 Apr 07, 2021

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This is a web browser setting. If your IE, Chrome, or Edge settings are controlled by your company you will need to contact IT.  For companies the settings are controlled by Group Policy.  You can tell by opening IE and going to the security tab.  It will say "Some settings are managed by your system administrator" if they are managed by IT.  For me I used IE and unchecked Enable Protection Mode, and moved the slider bar for the Security Level to it's lowest level.  I was then able to run the install file.  If the options are greyed out you will need to contact IT. 

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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it's still not clear if all, some or none of you have an enterprise subscription.

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