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Tried to switch up my internet, disable all antivirus software, and im not sure if I have any firewall settings that are preventing the download process. So Id love any recomendation or ideas on how to fix this error. Thanks!!
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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
do you see both logos?
if no, follow the suggested steps.
if yes, and still see a connection error, start here, https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#errorP201
if yes and following the suggestions all fail,white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html
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