Error - Windows can't find Adobe Installer.exe

New Here ,
Aug 19, 2018 Aug 19, 2018

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I am trying to do updates on Creative Cloud. I get a message:

Adobe error.JPG

Please help - very frustrating

Thanks

Harry

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correct answers 1 Correct answer

Adobe Community Professional , Aug 19, 2018 Aug 19, 2018
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.htmlthen uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htmlclean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlrestart your computer (don't skip this)reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.if you're unable to install the cc desktop app at thi...

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Adobe Community Professional ,
Aug 19, 2018 Aug 19, 2018

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uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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Community Beginner ,
Sep 09, 2021 Sep 09, 2021

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I encountered this same issue and resolved it by reinstalling the CC app over itself, which restored the missing EXE.

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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nice to hear, but that won't solve many others problems because new installs won't overwrite previous options/settings.

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Community Beginner ,
Sep 09, 2021 Sep 09, 2021

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My resolution was purely for this issue.
It solved the problem and I didn't have to reinstall any apps.

2021-09-09_15h49_45.png

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New Here ,
Jan 17, 2022 Jan 17, 2022

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where i can download it?

 

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