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Every few weeks, Photoshop randomly deletes/uninstalls from my computer

New Here ,
Nov 20, 2021 Nov 20, 2021

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It happens completely at random; today I was using it for about two hours, closed it to let some files sync with my google drive for about an hour, and when I went to reopen it, it's completely removed off of my computer. I didn't restart the computer or anything; it's so confusing! I don't have this problem with Lightroom or Creative Cloud itself. 

 

Any way to prevent this from happening? I know the program just updated about a week or two ago.

 

Thanks!

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Creative Cloud, Installation

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Adobe Community Professional ,
Nov 20, 2021 Nov 20, 2021

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I know the program just updated about a week or two ago.

 

One scenario springs to mind:

 

Your Cloud desktop app may have upgraded you to Photoshop 2022 and the "Remove older versions" box in Cloud preferences was ticked so 2021 was removed.

 

JohnWaller_0-1637458996197.png

 

 

Are you then perhaps using a shortcut to Photoshop 2021 and it's no longer there?

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