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Failure to uninstall CS6 from OS Catalina

New Here ,
Jun 16, 2021 Jun 16, 2021

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Need help please with uninstalling my CS6 applications after having to replace my old computer. I have made the switch to Creative Cloud and would like to clean up my new hard drive. I have read elsewhere not to just drag everything to the trash. Unfortunately, the uninstaller is not working either:

"[app name] needs to be updated.
The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."

 

The following is the post from Apple on this topic, which says to contact the developer:

 

32-bit app compatibility with macOS High Sierra 10.13.4 and later

About the transition to 64-bit technology and how it affects 32-bit apps.

 

Apple began transitioning to 64-bit hardware and software technology for Mac over a decade ago, and all modern Macs now include powerful 64-bit processors that can run advanced 64-bit apps. These apps can access dramatically more memory, enable faster system performance, and take advantage of technologies that define today's Mac experience.

Apple has been working with developers to transition their apps, and in 2018 Apple informed them that macOS Mojave would be the last version of macOS to run 32-bit apps. Starting with macOS Catalina, 32-bit apps are no longer compatible with macOS.

If you get an alert about a 32-bit app

You will see one of these alerts when attempting to open a 32-bit app: 

[app name] needs to be updated.
The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

[app name] is not optimized for your Mac and needs to be updated.
This app will not work with future versions of macOS and needs to be updated to improve compatibility. Contact the developer for more information.

When installing macOS, you may see a list of recently used apps that are 32-bit. You can review this list before deciding to continue installation. You may also see a prohibitory symbol over the icon of each 32-bit app in the Finder, letting you know that the app will not open.

For all 32-bit apps, please contact the developer of the app to learn whether an updated version of their software is available or planned.

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LEGEND ,
Jun 16, 2021 Jun 16, 2021

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You can't run the uninstaller because it no longer works. Just ignore it, it will do you no harm.

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Community Expert ,
Jun 16, 2021 Jun 16, 2021

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